Recurring service: what to expect from every visit

A recurring service is not "the same clean, repeated." It is a different system: it relies on the home never returning to the starting point, and that changes what makes sense to do on each visit.

The first visit is not like the rest

We almost always begin with a deep clean. This is not an upsell: if the first visit is limited to maintenance, you are maintaining a condition that is not yet the right one, and the result never quite reaches the standard.

That first visit takes longer and sets the baseline. From then on, each visit holds that level rather than recovering it.

What every visit covers

Kitchen: countertops, backsplash, appliance exteriors, sink and fixtures, cabinet fronts, and the inside of the microwave.

Bathrooms: full sanitary fixtures, shower or tub, enclosure, mirrors, fittings, and surfaces.

Living areas and bedrooms: dusting of reachable horizontal and vertical surfaces, frames, switches, handles, interior door glass, vacuuming and mopping, and a bed-linen change if the linen has been left out.

Common areas: entryways, hallways, stairs, baseboards, and corners.

What is done on rotation

Some tasks make no sense weekly and must not go undone forever either. They are spread across a cycle: inside cabinets and drawers, inside the oven and refrigerator, interior windows, ceiling fans, high moldings and trim, and dry upholstery cleaning.

We agree that cycle when you sign up. That way you know what was done last month and what is due this one.

What is not included

We do not do plumbing, electrical work, repairs, or mold remediation. We do not handle hazardous products. We do not move heavy furniture or work at heights requiring scaffolding. And we do not pick up or organize personal belongings without your instructions: moving someone's things without knowing where they go does more harm than good.

What helps us

That the team can get in at the agreed time. That the main surfaces are reasonably clear. That you tell us in writing which materials are delicate and which areas you would rather we left alone. And that valuables are put away: a basic precaution for both sides.

The right frequency

There is no single answer. It depends on how many people live in the home, whether there are pets, whether there are small children, and how much cooking happens. The usual approach is to start at one frequency and adjust after the second month, once we can see how the home holds up between visits.

If we think you are paying for more frequency than you need, we will tell you.

If something is not right

Tell us within twenty-four hours and we re-clean that area at no cost. You do not need to make a case for it: just tell us which area and what happened.